Shipping
Shipping partner:
DHL
Germany
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Shipping fee: €3.95
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Free shipping on orders over €90
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Shipping time: 3-5 business days
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Shipment tracking with tracking number
European Union
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Flat shipping fee: €6.50
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Free shipping on orders over €100
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Shipping time: 3-7 business days
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Shipment tracking with tracking number
Rest of the world (excluding USA & Canada)
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Flat shipping fee: €12.50
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Shipping time: 7-21 working days
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Shipment tracking with tracking number
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For deliveries to non-EU countries, additional customs duties, taxes, and fees may apply, which are to be borne by the buyer. Please check with your local customs authority beforehand.
USA & Canada
Unfortunately, we are unable to ship to the USA and Canada at this time. However, we plan to open a location in the USA in 2027.
Processing time
The processing time until shipment is usually 1–2 working days in addition to the delivery time stated below.
Returns & refunds
Want to return an item? No problem. You can cancel your order within 14 days of receipt.
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Fill out the cancellation form (enclosed in the package).
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Please return the package to us with sufficient postage.
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After receiving and inspecting the goods, we will promptly refund the purchase price.
Details can be found in our [cancellation policy].